If your existing warranty is about to expire, or you don't have a warranty in place, you can choose to purchase an Extended Warranty on your vehicle. With a Volkswagen Commercial Vehicle Extended Warranty, you’ll get 12 months’ cover against the costs of repairing or replacing mechanical and electrical components of your vehicle that have suffered sudden and unexpected failure during the period of cover. Subject to the maximum claim limit and the terms and conditions of this policy.

For more details on what’s covered, please refer to the Volkswagen Commercial Vehicle Extended Warranty Cover Booklet.

Volkswagen Commercial Vehicles Extended Warranty is designed for anyone driving an Volkswagen Commercial Vehicle that wants to protect themselves against the costs of repairing or replacing components, should they fail suddenly and unexpectedly. Moreover, it ensures that any necessary repairs will be carried out by an Volkswagen Approved Van Centre, using Volkswagen Genuine Parts.

To see if you are eligible, click here. 

There are two levels of cover you can choose from: Named Component Cover and All Component Cover.

• All Component Cover is our most comprehensive level of insurance. It pays for the cost of repairing or replacing the factory-fitted mechanical and electrical components of your vehicle, should they suffer sudden and unexpected failure. 
• Named Component Cover pays for the costs of repairing or replacing named factory-fitted mechanical and electrical components of your vehicle (as listed in the Cover Booklet), should they suffer sudden and unexpected failure. 

The maximum we will pay per claim is £2,500.* However, if the market value† of your vehicle is under £2,500,* the maximum we will pay is the market value.† All claims are subject to the terms and conditions that can be found in your Cover Booklet.

If you need help choosing your cover, click here.

*Including VAT

†The market value of your vehicle is taken at the time of the sudden failure (including VAT)

You can purchase a Volkswagen Commercial Vehicles Extended Warranty online by clicking here.

You can buy an Extended Warranty from as little as £272* per year. To get a quote relevant to your Volkswagen Commercial Vehicle and requirements, please visit our Get cover now section.

*This price is based on a customer driving a Volkswagen Caddy with less than 80,000 miles, choosing Named Component Cover with an excess of £250, to cover them for driving less than 10,000 miles, within 30 days of their existing warranty expiring. Subject to eligibility criteria.

A Volkswagen Commercial Vehicle Extended Warranty policy provides 12 months' cover.

If you need to make a claim, simply take your vehicle and Confirmation of Cover to your nearest Volkswagen Van Centre.

To make changes to your Volkswagen Commercial Vehicle Extended Warranty cover, please call 0333 043 3784 and our customer service team will be happy to help. Lines are open Monday to Friday, 8am to 5pm (excluding bank holidays).

If Volkswagen Commercial Vehicle Extended Warranty cover does not meet your requirements or should you decide to cancel it for any reason within a period of 14 days, you can obtain a full refund of the premium paid without charge, subject to no claims having been paid.

The 14 day period begins on the day you receive an email with your Confirmation of Cover. After the 14 day period, you can cancel your cover and be entitled to a pro-rata refund, subject to no claims having being paid. A cancellation fee of £25 applies and will be deducted from your refund amount.

 To cancel your cover, please contact us:

By telephone: 0333 043 3784 (lines are open Monday to Friday, 8am to 5pm, excluding bank holidays)
By email: customerservices@vwcv-extendedwarranty.co.uk
By post: Volkswagen Commercial Vehicle Extended Warranty, PO Box 869, Warrington, WA4 6LD

You can select to pay an excess of £250, £100 or £0. Paying a higher excess will reduce your premium.

To request a copy of your Confirmation of Cover, please call 0333 043 3784 and our customer service team will be happy to help. Lines are open Monday to Friday, 8am to 5pm (excluding bank holidays).

You will receive a manufacturer warranty when you buy a new Volkswagen Commercial Vehicle bought from a Van Centre which are registered and normally used in the UK. Crafter models (2E and 2F only) registered after the 01 June 2009, or Crafter vehicles registered after 24 April 2018 are covered for three years with unlimited mileage. For all other models the warranty is unlimited in the first two years and limited to 100,000 miles in the third year. Subject to exclusions, terms and conditions, see www.volkswagen-vans.co.uk/en.html

If you buy an Approved Used Volkswagen Commercial Vehicle, you will receive a minimum 6 months’ warranty*. If you are unsure how long you have left on your existing warranty, please contact us.

*Valid for vehicles up to 6 years old and up to 100,000 miles at point of activation. 12 months’ Warranty applies to vehicles up to 3 years old. Vehicles aged 3 - 6 years will receive a minimum of 6 months’ Warranty.

If you would like to find out when your Volkswagen Commercial Vehicle Extended Warranty expires, you will find the end date on your Confirmation of Cover.

To be eligible to benefit from this cover, you must confirm the following statements are correct:

• You don't live in the Isle of Man or the Channel Isles
• You are not in the motor trade or deal with the buying, selling or repairing of motor vehicles
• Your vehicle must not be used for hire or reward, public services (e.g. emergency services), professional instruction, competition or off-road use, motor rally, speed or duration tests or any practice for these events
• Your vehicle has not done more than 120,000 miles
• Your vehicle was not manufactured by anyone other than Volkswagen Commercial Vehicles
• Your vehicle is not a kit car, grey import or powered by fuel cell(s) or LPG
• Your vehicle has not been modified from the manufacturers' specification (manufacturer fitted optional extras are not classed as being a modification)
• You must make sure your vehicle is serviced in accordance with the manufacturer’s schedule
• Your vehicle is not a pre-series or special series vehicle (limited editions with less than 200 vehicles produced)

Volkswagen Commercial Vehicle Roadside Assistance is not included with Volkswagen Commercial Vehicle Extended Warranty. If you would like to purchase Volkswagen Commercial Vehicle Roadside Assistance in partnership with the AA, call 0800 777 172.

Yes, Volkswagen Commercial Vehicle Extended Warranty will cover you in continental Europe, including popular locations such as France and Italy. However, some terms, conditions, and exclusions apply. To understand exactly where in continental Europe we provide cover, please consult your Cover Booklet.

The maximum we will pay per claim is £2,500.* However, if the market value† of your vehicle is under £2,500,* the maximum we will pay is the market value.†

*Including VAT
†The market value of your vehicle is taken at the time of the sudden failure including VAT